THE REPAIR PROCESS

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AFTER AN ACCIDENT   |   HOW TO SUBMIT A CLAIM   |   THE REPAIR PROCESS   |   MAINTENANCE

 

Ever wonder what goes on behind the scenes at an auto body shop during the repair process?

There’s a lot more involved than you might think. Relax, Orange County Collision Centers has a repair process to return your vehicle to its original condition using high quality product resources and technical support. Below is an overview of the basic repair process. Now you don’t have to wonder any longer.

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Before any work is done on your vehicle, Orange County Collision Centers will:

Perform a thorough damage assessment

Examine the critical safety systems of your    vehicle

Explain/advise you on all repair details and    answer any questions

Gain your commitment for repair

Guide you through your insurance company    claims process (if applicable)

 

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The shop will perform the following to get your vehicle ready for repair:

• Wash the repair area and surrounding    area

Complete any disassembly needed

Remove emblems

Solvent-clean the repair area

 

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Your vehicle will then be prepared for refinishing by completing the following:

Removing the original layers of paint

Straightening the frame and welding the new    panels in place

Removing dents, sanding and filling with    body-repair material

Taking steps to protect against corrosion

 

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Now preparations begin for applying the color coat and clear coat:

Vehicle is covered to protect from materials    used on repair area

A primer surfacer is applied to guarantee    good adhesion of paint

Once surfacer hardens, it is sanded and    cleaned for a smooth finish

Paint is mixed using industry-leading digital    and conventional color tools to match the    exact color of your vehicle

Color coat is applied to your vehicle

Finally, a clear coat is applied to ensure the    gloss and texture of the repaired areas are    identical in every way to the original finish

 

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The final steps before your vehicle is ready to be returned to you:

• Once the finish is approved, final trim pieces are installed

Interior is vacuumed

Exterior is washed

Vehicle is inspected to ensure your    satisfaction

 

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Your vehicle is ready to be back on the road with its owner:

• Be safe!

Hopefully you will never need us again, but if you do, remember your experience with Orange County Collision Centers.